Wait Staff Etiquette & Protocol Training
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Managerial Duties |
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Room Set Up (1st impressions, layout, organizational tips) |
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Cleaning and Tear Down |
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Dining Room Safety |
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Sanitation and Cleanliness |
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Place Setting |
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Reservations (How to, and considerations) |
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Greeting and Seating Etiquette |
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Tray Handling |
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Service Etiquette (Ladies or whom first?) |
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Dining Etiquette Customer Silent Service Codes |
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Proper Service by Chapter
(I: Intro, 2: Taking the order, 3: Meal Service, 4: Desert and Check Handling) |
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Dish-ware and Meal Service |
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Beverage and Glassware Basics
(cocktail terms, water service, coffee & tea service, wine terminology optional) |
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Suggesting verses Recommending |
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Challenging Guests Do's and Don'ts
(etiquette while interacting with clients, inebriated guests, and celebrities) |
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Dealing with Mishaps |
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Etiquette to Wine Service |
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Basics to Wine Pairing |
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Inquire about our Specialized Sessions.
A fine compliment and the "perfect marriage" to your etiquette and protocol training. Enhance your etiquette skills through experiencing expert training on the fine details of body language, communication, public speaking, voice training and more. Bring your self-presentation skills to a whole other level! |
Who Should Attend |
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Restaurant Management & Staff |
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Hotel Management & Staff |
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Airline Attendant Management & Staff |
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Event Coordinators |
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