Goodbye awkwardness. Hello confidence. Let the Nancy Kosik Academy of International Protocol and Etiquette help you master the principles of proper etiquette and protocol. In social situations and in business, knowing the behavioral dos and don’ts puts everyone at ease, enhances your personal interactions and gives you the poise and self-assurance that are prerequisites for success.

We provide business etiquette training for executives and employees of all levels, and specialize in staff training in the customer service and hospitality industries. We also offer comprehensive social etiquette training for adults, children and teens, through enjoyable, interactive workshops or private sessions. Planning an event? Entrust all protocol-related matters to our expert protocol officer. The Nancy Kosik Academy of International Protocol and Etiquette is headquartered in Montreal, Canada, with workshops and services also available in Ottawa and worldwide.